Privacy Policy

1. Introduction

Deep Sea Recovery Limited (trading as Smarter Subsea Handling – “SSH”) is committed to complying with the UK General Data Protection Regulation (GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 as amended. This privacy policy explains what information we collect about you and your organisation when you visit this website or, choose to receive communications from us, and use our services.

We treat all personal data we receive with the utmost care and consideration. Please read this privacy policy in full so you know your personal data is kept safe, secure, up-to-date and protected, and how we use it to offer you the best experience.

You have the right to unsubscribe from our database at any time by selecting the unsubscribe option at the bottom of any of our communications or by emailing

You also have the right to request a copy of the personal data we hold for you, and/or that we update or delete your personal information at any time.

To find out more about your data protection rights with us, please email or call +44 7768 401120 or write to us at:

Deep Sea Recovery t/a Smarter Subsea Handling

2nd Floor, 168 Shoreditch High Street, London, E1 6RA


2. We Collect Personal Information when You:

  • Visit our website

We collect information when you complete surveys and forms on our website.

Our website uses Site Analytics to provide us with anonymised data on the activity of visitors to our website. None of the data collected can be used to identify you.

To find out more or if you have any questions please email

  • Engage with us on our social media channels

We collect publicly available information from our LinkedIn accounts to monitor engagement and identify potential leads.

  • Mailings

We may send newsletters and occasional mailings to people who have given us prior consent to do so. If you no longer wish to receive them, or you’d like to subscribe to our mailing list, please email


3. Data Protection and Privacy

Your personal information is securely stored on our email and contacts database. By providing personal information, you consent to us using your details to:

  • Provide you with news – including articles and blogs produced by SSH on organisational and industry-related topics and occasional email communications.
  • Provide you with information about industry-related communications we feel would be of interest to you.
  • Inform you of SSH services and offers.
  • Track online engagement, improve users’ online experience and communications, and identify potential leads.

We collect personal information under the following lawful bases:

  • Sharing and promoting our news, as well as providing various opt-in online products and surveys (Consent).
  • Marketing purposes (Legitimate Interest – Business to Business Marketing).
  • Customer experience; monitoring usage and improving services according to engagement (Legitimate Interest – Service Improvement).

Third Party Suppliers

We work with a number of trusted partners and third-party suppliers, who supply products and services on our behalf. Our suppliers will only hold the minimum amount of personal information needed to provide a service on our behalf. You can view our suppliers’ GDPR policies on their websites. Please email for more information.

Marketing and research

We don’t share personal data with any third parties, other than our professional service and support providers, or if required by law. We won’t use personal information collected through the sign-up process on our website or mailing list for any other purpose if you indicate that you don’t want us to, and we won’t share your contact details with any third party for marketing purposes without your explicit consent.

In accordance with the UK General Data Protection Regulation (GDPR) and other supporting regulations currently in force, we have security policies, rules and technical measures in place to protect your personal data from unauthorised access, improper use or disclosure, unauthorised modification, and unlawful destruction or accidental loss.


4. Your Rights

All data collected will be held within the European Union (EU) and the European Economic Area, or other territory complying with the legal and technical guidelines laid down for handling data by the UK and the EU and will only be used for the specific purpose for which it was sought and to which you consented.

Your Data Subject Rights entitle you to request the following from SSH:

Right of access – the right to request access to your personal information and information about how we process it.

Right to rectification – the right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed.

Right to erasure (also known as the Right to be forgotten) – the right to have your personal information erased.

Right to restriction of processing – the right to restrict processing of your personal information.

Right to data portability – the right to electronically move, copy or transfer your personal information in a standard form.

Right to object – the right to object to processing of your personal information.

You also have rights relating to automated decision making, including profiling.

For more information or to make a request please email You can find out more about your Data Subject Rights on the Information Commissioners website at

5. Virus Disclaimer

Reasonable steps have been taken to protect this website with antivirus software, but all visitors are advised to take all necessary precautions to ensure that no virus contamination occurs. No responsibility can be accepted for any loss or damage sustained as a consequence of virus transmission.

6. Complaints

Please notify us immediately if:

  • Any of the details we hold for you change or are incorrect.
  • You wish to know what personal information we hold for you.
  • If you request that we amend or erase any of the information we hold for you – we will do so, subject to compliance with any statutory requirements.

You can contact us by emailing or by writing to:

The Chief Executive, Deep Sea Recovery Limited t/a Smarter Subsea Handling, 2nd Floor, 168 Shoreditch High Street, London, E1 6RA

You have the right to lodge a complaint with the Information Commissioner’s Office, which regulates the processing of personal data.